She took it off, because we didnt know how to shorten it. Had a landscaper come to install entire system when I had inground sprinklers set up. I ordered the plus size. I wear them strictly at home, as much as possible, from the moment I get out of bed. I wear a size 10 usually, and this product was somewhat snug, but still works. Even when listening to Yo-yo Ma, I couldn’t turn the volume up to high without hurting my ears. It was pretty intuitive to put together, took me less than 30 minutes. Super cute and comfortable as always from Clarks. I was rather impressed when I opened it. Theyre super hard to find anymore - so glad its possible to buy them here!