No flaws or defects out of the box, and they were packaged well. It’s very nice. Got them for beach and kayaking wear, but she wears these out in our heavy summer rains without any worry about getting her shoes wet. One top and one bottom and it was easy identifiable by the charging port hole, (bottom) and the top, no holes. I really liked that the product was exactly what it claimed to be! I thought i would go for the bistros since I work in a restaurant for 8 and nine hour shifts. AM and FM are also great and the sound quality is very good. They work flawlessly for about 6-8 months, after which the thin plastic that holds the EARBUDi to the headphone buds wears out and cracks. I use the headsets in a professional sports broadcasting environment for commentary on boxing, muay Thai and MMA events so you could imagine the amount of background noise in such a setting, the microphone is very efficient at blocking out said background noise so all that is heard is the person on commentary. My daughter wears a 3.