This happened from the day I got it. Not that I was expecting that, though I did want to mention it specifically. Wanted to love them but will not be purchasing them again. I also love how customizable the charging station is. I just had a baby 3 weeks ago, my waist 40inch , Im 57 180lb. I will be doing this since I think the trick is learning how to properly fit it to your body. Works well for what I used it for. I had to go down to a 8 ½ to get these to fit properly and then even had to out a slim insole under the sherpa insole on one foot to get everything to fit perfectly. As I find a need for additional hooks Ill be buying more of these. About an hour after my short walk, my feet still hurt a bit.